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Shopping

1. How do I shop on www.parkavenueselect.com?

Shopping on www.parkavenueselect.com? is really easy. Log on to www.parkavenueselect.com? and visit our array of products. All you need to do is choose your product, compare the rates and order from the store with the lowest price right here through us.
Is it safe to order products on www.parkavenueselect.com? using my credit card or checking information? It is absolutely safe to order with us using your credit/ debit card as we do not store your personal data, except your shipping address and phone number for our reference.

Shipping

1. Do you ship outside the India?

Unfortunately, for the time being our services are restricted to India only.

2. Can my order be shipped to a different country than the billing address?

Sorry but your shipping address must be within India and your consignment would be delivered to the billing address.

3. How long will it take to get my order?

We work hard to make sure that your order reaches to you on time. But in unforeseen situation your product might take a little longer time.

Other

1. How do I contact you?

You can reach us via our contact us form under "Customer Support" section. You can also recommend suggestion via Feedback Form, Email or via Phone number.

2. Which forms of payment do you accept?

You can either check out with your credit card, debit card, internet banking and mobile payments. You may also pay through the Cash on delivery option if the product has the option to do so.

3. What is checkout?

Check out is the last step of your buying process. At this step you will require to make your payments.

4. Why do I need a billing address?

This is chiefly for gifting purpose or the payee is out of the shipping address area.

5. Which credit cards do stores take?

The stores accept any standard credit card. Should you find a problem in paying with your credit card, do contact the card service provider.

6. How long after I submit my order is it acted upon?

The order is acted upon immediately, however it is not confirmed unless you have received a verification e-mail from Raymond Next.

7. Why do I have to verify some information after ordering?

You must verify your order after purchase to avoid any confusion or misplacement. Kindly ensure the correctness of your delivery address and contact details as well.

8. How do I get a record my order?

You can get a detailed record of your order under your accounts in www.parkavenueselect.com?

9. Can I come to your office and pay cash?

As this an online portal, all payments must be made through supported modes of payment only – namely, credit card, debit card, net banking, mobile payment and/or through gift vouchers.

10. Whom do I contact if my issue is not resolved?

You can call at customer support number 1800 22 1925 for any kind of assistance or you can email your grievances at cs@raymondnext.com. Your suggestions are welcomed!

11. Can I use my relative’s credit card to purchase the product?

This is not permitted for the reason of credit card frauds. It would result in to Criminal Offence for using other person’s details of the card.